Terms of service

PRESENTATION
This website is operated by Atelier Renard. Throughout the site, the terms "we", "us" and "our" refer to Atelier Renard. Atelier Renard offers this website to you, the user, including all information, tools and services available on this site, on condition that you accept all the terms, conditions, policies and notices set out here. 

By visiting our site and/or purchasing something from us, you are entering into our "Service" and agree to be bound by the following Terms and Conditions of Use ("Terms of Service", "Terms"), including the additional Terms and Conditions of Use and policies referred to herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, users who are browsers, service providers, suppliers, customers, retailers and/or content contributors. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access the website or use the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any tools or features added to the current shop are also subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by publishing updates and/or making changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are made constitutes acceptance of those changes. 

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform which allows us to sell our products and services to you. 

SECTION 1 - ONLINE SHOP TERMS OF SERVICE 
By agreeing to these Terms of Service, you confirm that you are over the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You may not, under any circumstances, transmit worms, viruses or destructive code.
Failure to comply with or any violation of any of the terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse the Service to anyone for any reason at any time. 
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmission over various networks; and (b) changes to comply with and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transferred over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or otherwise exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided, without our express written permission. 
The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The content on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any use of the content on this site is at your own risk.
This site may contain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information contained herein. You acknowledge that it is your responsibility to monitor changes to our site. 

SECTION 4 - CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. 
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or services may be available exclusively online through the website. These products or services may be available in limited quantities and cannot be returned or exchanged except in accordance with our refund policy: [LINK TO REFUND POLICY] 
We have made every effort to display the colours and images of the products which appear in the shop as accurately as possible. We cannot guarantee that the colour display on your computer monitor will be accurate. 
We reserve the right, without obligation, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any product or service offering made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders which use the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided when the order is placed. We reserve the right to limit or refuse orders which, in our sole judgement, appear to be placed by retailers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiry dates, so that we can complete your transactions and contact you as necessary.

For more details, please see our refund policy: [LINK TO REFUND POLICY ]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools which we do not control and over which we have no control. 
You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranty, representation or condition of any kind and without any endorsement. We cannot be held responsible for your use of optional third-party tools.
Any use by you of the optional tools offered by the website is entirely at your own risk and you must ensure that you are familiar with and approve of the terms according to which the tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new Services and/or features through the website (including the provision of new tools and resources). These new features and/or Services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Some content, products and services available via our Service may include materials from third parties. 
Third-party links on this site may direct you to third-party websites which are not affiliated with us. We are not responsible for examining or assessing the content or accuracy and we do not warrant and will not accept any liability or responsibility for any third-party materials or websites, nor for any other materials, products or services of third parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully and make sure you understand them before you enter into any transaction. Complaints, claims, concerns and questions regarding third-party products should be directed to the relevant third party. 

SECTION 9 - COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS
If, at our request, you send certain specific submissions (such as competition entries) or, unprompted, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments which you send us. We are not and will not be under any obligation (1) to maintain the confidentiality of any comments, (2) to pay compensation for any comments or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content which we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or violates any party's intellectual property or these Terms of Service. 
You acknowledge that your comments do not violate any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene content, or contain any computer viruses or other malicious software which could in any way affect the operation of the Service or any related website. You may not use a fake email address, impersonate any person or entity or otherwise mislead us or third parties as to the origin of the comments. You are solely responsible for the comments you provide and their accuracy. We accept no responsibility and assume no liability for comments posted by you or any third party. 

SECTION 10 - PERSONAL INFORMATION
The submission of personal information through the shop is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time, without prior notice (including after you have submitted your order). 
We are not obligated to update, modify or clarify information contained in the Service or on any related website, including, but not limited to, pricing information, unless required by law. No date of update or revision specified in the Service or on any related website should be considered to imply that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES
In addition to other prohibitions stated in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to commit or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to import or transmit viruses or any other type of malicious code which will or may be used in a manner which affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) for the purposes of spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for obscene or immoral purposes; or (k) for the purposes of interfering with or circumventing the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant that the use of our Service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results which may be obtained from the use of the Service will be accurate or reliable. 
You agree that we may remove the Service for indefinite periods of time or cancel it at any time, without notifying you. 
You expressly agree that the use of or inability to use the Service is at your sole risk. The Service and all products and Services provided to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement. 
In no event shall Atelier Renard, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs or any other similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service, any products procured using the Service or for any other claim related in any way to your use of the Service or any products, including, but not limited to, any errors or omissions in the content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the fullest extent permitted by law. 

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Atelier Renard and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party. 

SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed to be severed from these Terms of Service, without this affecting the validity and enforceability of any other remaining provisions. 

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site. 
If we believe that you are not complying with, or we suspect that you have not complied with, any of the terms or provisions of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may consequently deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules published by us on this site or in respect to the Service constitute the entire agreement and the understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and interpreted in accordance with French law. 

SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by publishing updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes are made to these Terms of Service constitutes acceptance of those changes. 

SECTION 20 - CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to us at contact@atelierrenard.com
Our contact details are listed below:
Telephone number: +33 (0)1 45 51 77 87
Address: 3, place du Palais Bourbon, 75007 Paris, France
VAT number: FR 584 214 489 51
EORI code: FR 4214 4985 1000 11